English

Contact HiBOU

Need help with a size, an order, or a name you want to embroider? Send us a message. The contacts below also handle repairs, returns, and B2B/OEM/ODM questions.

English reference translation. The Chinese contact page is the official version.

Customer Service Channels

A Few Details To Send With Your Message

  • For order questions, include the order number and the name used at checkout.
  • For product selection, include the baby's age or the intended usage situation so the team can answer more clearly.
  • For custom embroidery, baby gift boxes, and larger orders, include item style, quantity, and expected timing.
  • HiBOU currently does not accept walk-in visits. Please contact the team first through LINE, email, or the official social channel.

Company Information

Company
HiBOU 喜福生活苑
Return address
Please contact customer service to confirm the return address before sending an item.
Tax ID
42772865
Customer Service
04-7770347
LINE
@816qeamr